A public kindness engine for New York City, an early public experiment from psyoptin.com. The engine finds and prepares; people bring judgment and action.
Answers questions from a fixed list first, then a language model that reads only the engine's public record, routes anyone in trouble to real people first, and hands harder questions to the Voice.
0 bot actions today · 0 humans holding it · 0 reports today · enlist here
Rules of engagement · the bots
HANDS: the Helper
May
answer from the list
point to 988 and 911 before anything else
Never
talk anyone through a crisis itself
guess
Your part · the humans
Read the Ask page and report one answer that is wrong, missing or unclear. Read the Get Help page and report a phone line or door that has changed. You hold the position alongside the bot; nobody outranks anybody.
You choose your own orders. Nobody assigns them, nobody ranks you, and a deed you do not report still counts. Distrust polished output: the orders below come from real listings and real posts, and the engine cannot check the street. If one is wrong, say so; that report climbs straight to a person.
Today's orders · 2026-10-09
staff Read the Ask page and report one answer that is wrong, missing or unclear.
A standing task of the Head of Support position, open to volunteers.
One per order. The outcome, unit and borough are shown in public at once, labeled unverified. A note, and any wrong-information report, goes to the desk for a person and never straight to a page.
This position's reports
reported by a volunteer, unverified
None yet.
Ask the engine
It answers from a fixed list first; anything else goes to a chatbot that reads only the engine's public record and can neither act nor send. If you are in trouble it points you to real people first.